Frequently Asked Questions

Orders & Products

How do the solar deck lights work?
Our solar deck lights charge during the day using sunlight and automatically turn on at night. They do not require wiring or electricity, making them easy to install and energy efficient.

Do the lights work on cloudy or rainy days?
Yes. The lights can still charge during cloudy weather, although charging may take slightly longer compared to direct sunlight.

Are the lights waterproof?
Yes. Our solar lights are designed for outdoor use and are built to withstand rain, moisture, and different weather conditions.

How long do the lights stay on at night?
After a full charge, the lights can stay illuminated for approximately 6–10 hours depending on sunlight exposure during the day.

---

Shipping

How long does shipping take?
Orders are typically delivered within 5–12 business days within the United States.

Do you offer free shipping?
Yes. We offer free shipping within the United States on all orders.

How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package.

---

Returns & Refunds

What if I receive a damaged or defective item?
If your product arrives damaged or defective, please contact us within 30 days and we will gladly provide a replacement or refund.

Do you offer refunds?
Yes. We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, contact us and we will assist you with the return process.